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Maytech™ Support

Log in to the Maytech Documentation pages, and help yourself to a wealth of documentation, Tech Tips, and support on the following products from Maytech Computer Systems:

  • Maytech software
  • Distributor Station® Maytech Edition Web storefront.
  • Mobile Rep™ PDA-based field order entry tool for salespeople.
  • Maytech Mobile™ software and notebook computers for mobile sales.

Newsletters

Quarterly issues of the Maytech Gazette are available in PDF format.

Business Hours

Maytech Customer Service is available during regular business hours in San Antonio, Texas, from 8 a.m. to 5 p.m. Central Time, Monday through Friday.

After-hours support is available from 5 p.m. to 9 p.m. Monday through Friday, and from 9 a.m. to 3 p.m. Saturday. Technical support during a holiday or outside of business hours is billable.

ECi facilities will close on the nearest weekday to observe the following U.S. national holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, and Christmas.

  • Email Support at
  • Email sales at

Phone Numbers

  • Toll-Free: 866-653-9255
  • Fax:210-736-1718

Shipping Address

To ship supported hardware or other items to Maytech Customer Service, please use the following address:

ECi Software Solutions
C/O Maytech
4400 Alliance Gateway Freeway
Suite 154
Fort Worth, TX 76177

Accounting

Accounting and Remittance are handled by ECi headquarters:

To contact ECi Accounting:

  • Email:
  • Phone: 800-452-2502

To Remit Payment to ECi, please use the following address:

eCommerce Industries, Inc.
PO Box 200136
Pittsburgh, PA 15250-0136

ECi Maytech Support - ECi Maytech Customer Support

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