M1™ Support
Online Support
- E-mail:
- Support Services and Customers Only Web Site: https://www.bgsupportnet.com/m1webgear/login.aspx
Support Phone Numbers and Hours
- Australia Toll Free: 1300-135-850 8 a.m. to 5 p.m. AEST, Monday through Friday
- Canada Toll Free: 866-553-2885 8 a.m. to 7 p.m. Eastern Time, Monday through Friday
- New Zealand Toll Free: 0800-441-186 8 a.m. to 5 p.m. AEST, Monday through Friday
- United Kingdom Toll Free: 01623 600845 9 a.m. to 5:30 p.m. GMT, Monday through Friday
- United States Toll Free: 800-882-0693 5 a.m. to 5 p.m. Pacific Time, Monday through Friday
Shipping Address
To ship hardware or other items to M1 Technical Support, please use the following addresses:
M1 Technical Support, Australia
ECi M1
PO Box 1243
Waverley Gardens, Vic 3170
M1 Technical Support
ECi M1
Suite 205
1075 Yorba Place
Placentia, CA 92870
Accounting
Accounting and Remittance are handled by ECi headquarters:
To contact ECi Accounting:
- E-mail:
- Phone: 800-959-3373
To Remit Payment to ECi, please use the following address:
eCommerce Industries, Inc.
PO Box 200164
Pittsburgh, PA 15251-0164
