M1™ Support
Online Support
- E-mail:
- Support Services and Customers Only Web Site: https://www.bgsupportnet.com/m1webgear/login.aspx
Support Phone Numbers and Hours
- Australia Toll Free: 1300-135-850 8 a.m. to 5 p.m. AEST, Monday through Friday
- Canada Toll Free: 866-553-2885 8 a.m. to 7 p.m. Eastern Time, Monday through Friday
- New Zealand Toll Free: 0800-441-186 8 a.m. to 5 p.m. AEST, Monday through Friday
- United Kingdom Toll Free: 01623 600845 9 a.m. to 5:30 p.m. GMT, Monday through Friday
- United States Toll Free: 800-882-0693 5 a.m. to 5 p.m. Pacific Time, Monday through Friday
Shipping Address
To ship hardware or other items to M1 Technical Support, please use the following addresses:
M1 Technical Support, Australia
ECi M1
PO Box 1243
Waverley Gardens, Vic 3170
M1 Technical Support
ECi M1
Suite 230
3191 Temple Ave.
Pomona, CA 91768
Accounting
To contact ECi Accounting:
- E-mail:
- U.S. Phone: 800-959-3373
- Australian Phone: (03) 8544 1300
To remit payment to ECi, please use one of the following addresses:
U.S. Remittance Address
ECi M1
PO Box 6760
Jefferson City, MO 65102
Australian Remittance Address
ECi Solutions Pty Ltd
PO Box 1243
Waverley Gardens, VIC 3170
