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La Crosse™ Support

La Crosse Technical Support is available during regular business hours in La Crosse, Wisconsin, from 7 a.m. to 7 p.m. Central Time Monday through Friday.

Online Support

  • La Crosse Support Portal: support.lacrossesoftware.com
  • Enter your assigned user name and password supplied by La Crosse. To obtain your personal login, contact . You must be a current customer.
  • Click on Enter Service Call on the Service tab to place an online service call.
  • Your support issue is sent directly to our Service Dispatch grid.
  • Powered by eLa Crosse™.

E-mail Addresses

  • General Inquiries:
  • Software Support:
  • Software Sales:
  • Hardware and Networking Sales and Support:

Phone Numbers

  • Phone: 608-784-8400
  • Fax: 608-791-5660

Shipping Address

To ship hardware or other items to La Crosse Technical Support, please use the following address:

La Crosse Technical Support
ECi La Crosse
200 Main Street, Suite 220
La Crosse, Wisconsin 54601

Accounting

Accounting and Remittance are handled by ECi headquarters:

To contact ECi Accounting:

  • E-mail:
  • Phone: 800-959-3373

To Remit Payment to ECi, please use the following address:

eCommerce Industries, Inc.
PO Box 200164
Pittsburgh, PA 15251-0164

ECi La Crosse Support - ECi La Crosse Customer Support

I have never had such a good relationship with software consultants as I have had with your team.

-Mike Pivec
Operations Manager, TaylorMade Water, Inc.
Concord, California

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