DDMS 8.26.3 Expands PSN into Print Management with Supplies Network

March 18, 2011 — The DDMS 8.26.3 maintenance release is ready for download now with the following changes:

Expand Business with Auto Toner Replenishment Orders via PSN (57609)

To expand business into the Managed Print Services (MPS) arena, regular office supply dealers can take advantage of the Auto Toner Replenishment System (ATRS), a new service provided by Supplies Network (a DMI company) and Hewlett-Packard (HP). (QC# 57609)

IT departments increasingly demand MPS to help them save energy, paper, toner, and other printing costs through more efficient use of printers and copiers. HP’s smart devices, such as multifunction printers, report toner levels and other supply needs to a Data Collection Service installed on your customer’s network. The ATRS uses specialized usage algorithms to generate orders just in time. You’ll retrieve these orders via the ECi PSN into your DDMS system and return the purchase order to Supplies Network. The order drop ships directly to the customer and device.

This illustration shows how orders flow through the Supplies Network Auto Toner Replenishment System (ATRS) and the dealer's business system.

Qualify your customers using the ATRS marketing package to prospect and strategically promote your program through multiple channels.

Gain "Hands Off" efficiency, and eliminate emergency/overnight shipments — printers and copiers essentially order their own supplies based on unique usage metrics!

Minimize customer downtime with automated orders for not only toner — fusers, maintenance kits and more!

Eliminate mis-orders with Auto Supply Routing Label® — direct to user/device/desktop delivery!

Add up to 10% margin to your program via a simple monthly credit memo rebate — no separate price list to manage!

To get started with the ATRS program, contact Bob Mondschein, eBusiness Manager at Supplies Network at 1-636-720-3131 or mondschein@suppliesnetwork.com.

For detailed instructions, see Setting Up & Using the Supplies Network PSN for use with ATRS (pdf).

Other Changes in This Release

57593: Corrected the process of posting freight charges from S.P. Richards invoices. Previously, if the purchase order was not found in the journal files, the system was inadvertently posting freight lines to the previous tickets.
57536: Corrected both Commercial and Furniture Order Entry so that when the order contains both taxable and non-taxable items, opening the F6 Change Mode dialog box, clicking Yes as prompted, and closing without changing settings does not result in any changes to the order. In versions 8.23 – 8.26.2, tax district logic would inadvertently change all items on the order to non-taxable.

DDMS 8.26.3 Expands PSN into Print Management with Supplies Network

Expand Business with Auto Toner Replenishment Orders via PSN (57609)

Other Changes in This Release

More Info in Recent DDMS Version 8 Releases

How Do I Get This Version?