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  DDMS Alert: DDMS 10.0 Requires Clients to Run Microsoft .NET Framework 4

Dear ECi DDMS Customer:

In a matter of weeks, we will announce the release of DDMS Version 10.0 for Windows 2003 or higher.

If your DDMS server is still running Windows 2000, refer to our previous alert that DDMS 10.0 and higher will not install on Windows 2000: "DDMS 8.26 Will Be Last to Load on Windows 2000."

This DDMS 10.0 release (to be announced in a few weeks) will include substantial upgrades that take advantage of the Microsoft SQL/.NET framework used with Windows Server 2003 and 2008 to enhance security, performance, integration, extensibility, usability, and scalability.

Prepare for Client Workstation .NET Framework 4 Updates

To run EBS applications such as Customer Price Plans, Preview Reports, Furniture Project Management, and Graphical Machine Billing on DDMS 10.0, client PCs must have Microsoft .NET Framework version 4 loaded. On each client workstation, you must meet system requirements and install .NET Framework 4 software.

You have a choice:

Load .NET 4 on Clients Now (RECOMMENDED)

  • The process of downloading and installing the .NET Framework 4 may take about 10 minutes per workstation, depending on its Internet connection, network bandwidth, and client hardware.
  • This way, after you load Version 10.0 on your server (to be announced in a few weeks), your existing client workstations will be ready to run DDMS 10.0 EBS applications with no further action on your part.
  • Rest assured, adding this update does not affect current operations. Previous versions of DDMS do not yet use scripts from .NET Framework 4.

Run a Full DDMS 10.0 Client Install on Every Client Workstation While You Load DDMS 10.0 On Your Server

  • We anticipate announcing the release of DDMS 10.0 in a few weeks.
  • The process of running the DDMS 10.0 Client Install will also load the NET Framework 4, and may take about 15 minutes per workstation, depending on its Internet connection, network bandwidth, and client hardware.

Consequences of Inaction

If your DDMS Server is running Version 10.0, client workstations without the new .NET Framework 4 will be unable to run EBS applications, and will instead generate an error.

To recover from this error, you can simply 1) make sure your PC meets minimum requirements, and 2) download the DDMS Version 10.0 or higher Client Install, which will load both DDMS and Microsoft's .NET Framework 4.

How to Update Clients to Microsoft .NET Framework 4

The Microsoft .NET Framework 4 client software update is available in a familiar place: the ECi DDMS Customer Support Portal.

Log in to Update Your Software

1Make sure each client meets the minimum hardware and software requirements, including free disk space, memory, Microsoft security updates, patches, and service packs. (See System Requirements, below.)

2From the client PC, log in to your DDMS Support Portal https://support.ecisolutions.com and click Software Downloads from the top menu.

2Click Client Microsoft .NET Framework 4 and follow the on-screen instructions.

System Requirements

Between ECi DDMS system requirements and Microsoft .NET Framework 4 system requirements, the following operating systems and hardware are supported:

Client Operating System:

Microsoft Windows 7 Pro

Microsoft Windows Vista Business Edition

Microsoft Windows XP Pro SP3

Microsoft recommends that you make sure each client workstation has the latest Windows service pack and critical updates. To find security updates, visit Windows Update.

Client Hardware:

Pentium IV 2.0 GHz or higher processor, 32- or 64-bit

1 GB RAM or more

Availabile hard disk space of 1 GB on 32-bit system (2 GB on 64-bit system)

Need Help? (800) 366-4778 • https://support.ecisolutions.com • ddmssupport@ecisolutions.com

  

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