United Stationers 9W Catalog Available to Load

Dear DDMS Customers:

As we reported yesterday, United Stationers has issued an updated 9W file.

O/PUS has completed processing and testing, and the file, 9W9W, is now available for you to load into your system at your discretion.

Rest assured, 9W9W only updates the base cost on 9W items. It will not affect any other plans.

The procedure is not mandatory. It is optional. The steps are as simple and familiar as using the UpdateUNI.exe Catalog page:

1. Shut down DDMS and back up your DDMS files. A day-end backup will do.
2. Make sure the DDMS server is not running any programs, except TBL Server.
3. Launch the UpdateUNI.exe program, and click Start.
4. Click the Next button, skipping the Price Plan pages, until you reach the United Stationers Catalogs page.
5. Click in an empty row's Catalog name field, and enter 9W9W (all caps).
6. Click the Select checkbox to enable it. No other changes are needed.
7. Click Next until you reach the final page.
8. Click Download Selected Files.
9. Once file has been downloaded, click Start Update.

For details, see Load Multiple United Stationers Price Files At Once (pdf).

Note: Post-load procedures are not required, but may be used at your discretion based on your individual dealership's cost evaluations.

Should you have any questions related to this issue or any other price discrepancy questions please contact the United Stationers customer technical support group as listed below.

United CTS Support hours are from 7:30am to 7:00pm CST. On call is from 7:00pm to 10:00pm for emergency order entry issues: Leave a message on the 800# and the customer will be called back.

Third Party Technology Provider & Dealer Support – techsupport@ussco.com 1-800-733-5555

Bob Zwinn - Escalation Manager – zwinnro@ussco.com Direct: 1-847-627-2470

Need Help? (800) 366-4778 • https://support.ecisolutions.com • ddmssupport@ecisolutions.com